Interactive Voice Response (IVR)
IVR stands for Interactive Voice Response, a technology that automates routine customer
Intercom
Cool Telecom Intercom feature works as you would expect it to. Dial the Intercom prefix and the extension number and you can speak
Lifeboat Queue
Cool Telecom's Lifeboat Queue feature allows you to continue to receive your business calls even if your internet and'/or power is interrupted.
