Cool Telecom's Cell Phone Bridge (CFB) feature allows you to call your customers from your cell phone without revealing your cell phone number.
There may be times when you're out of the office, need to make a business call, but do not wish to reveal your cell phone number to the person or business you're calling. The Cell Phone Bridge feature allows you to accomplish this bit of telecom magic.
How to use this feature
From an authorized cell phone number, dial your main office number or "back line" (if you have one) and enter the following:
► Press 7 - (Note: Your option may be different, if you already had a 7 in your phone menu tree.)
► Allison will say "Please enter your password, followed by the pound sign.
► Enter the PIN number
► Press the Pound Key (#)
► When you hear the dial tone, dial your customer.
► Press star star (**) when finished to "hang up" and make another call.
► End (hang up) your outgoing cell phone call when finished.
Programming the CFB as a "contact" on your smart phone.
► Create a new contact called "@Cell Phone Bridge" (The "@" sign is completely optional, but using it will bump your new contact to the top of your contact list.)
► Enter the following as the phone number:
In this example, substitute your main office number or "back line" number for the Xs and the PIN code for the Ns. DO NOT enter a pound key in the contact phone number.
FYI, the CFB option on your menu is usually "7" but may be different depending on your installation.
When you're done, your entry should look like one of the following:
4055554040,7,1234 or 4055554040,,7,1234 or 4055554040,,7,,1234. or 4055554040,7,,1234
Do not use this example number or PIN, they are just for reference.
► Save the contact
► Test the Contact by dialing the newly saved number
► If the dial string is presented too fast, you may need to add additional commas.
► Retest and adjust the entry by either adding or removing additional commas until the timing is right.
Suppose you have a client or vender you call regularly and wish to hide your cell phone number and, instead, present your office number on their caller ID when calling this person or business from your cell.
► Edit your contact info for the person/business you want to call with the CFB
► Add an additional contact phone number for your client as follows
► Save the contact
► Test/Edit/Resave the dialing string for the correct amount of pause time, then enjoy.
In this example, substitute your "back line" number for the Xs and the PIN code for the Ns and there contact's phone number for the Ys. DO NOT enter a pound key in the contact phone number.
When you're done, your entry should look something like this:
Do not use these example numbers or PIN, they are just for reference. Again, you may need add or remove commas/pauses until the timing is just right.