Blind Transfer from Cell Phone allows a representative who received a business call on their cell phone to transfer the call to another extension in your office. This is perfect for calls that were misdialed or calls that could more efficiently be handled by someone else in the company other than the person who received the call.

How to use this feature

During a telephone call that came to your cell phone through your Cool Telecom phone system, blind transfer the call by dialing:

# #   (pause for a second)   (Dial the number to receive the transferred call)   #

Note: Pause briefly after the first two # keys. Allison will say "Transfer". Then dial the number to receive the call followed by another #. The number you can transfer to can be a 3-digit extension number, a 7-digit local number or a 10-digit long distance number. In other words, you can transfer a call to any number that you can direct dial. After you hit the last # key, the call will transfer and your call will end. You can then hang up.


Transfer a call to extension 100 by dialing # # 100 #
Transfer a call to local number 555-9999 by dialing # # 5559999 #
Transfer a call to long distance number 800-928-0690 by dialing # # 8009280690 #


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