Let's further narrow down the problem: What is the state of your phone's buttons?

NOTE: Since your issue affects multiple phones, if your phones are not suffering from the same problem, you may need to revisit this page once for each of the additional phones to find the solution.

We can better troubleshoot if we know the current state of your phone buttons. Are any of them red? amber (orange) or are they all green? Please select the phone image below that matches best with the current appearance of the phone(s) affected by this issue.

Please select the image that matches best

Scroll down to see them all...