A blank screen can only mean one of two things

One of these solutions should fix the issue

If your screen is blank, you likely either have a bad phone and need to replace it, or the contrast has been adjusted to bright.

You may have a bad phone

While our Cisco SPA phones are generally durable and reliable, it isn't uncommon for a phone's display to go out. If this happens, you will likely need to replace the phone. You can order your phone online on our website.

Visit our products page by clkicking here (Shop for a Replacement Phone)

If you reboot the phone and the problem remains, it may not be provisioned properly.

You may submit a tech support ticket by clicking the ticket below

IMPORTANT. We need to know WHICH EXTENSION has the dead screen problem. (e.g. Extension 204) Be sure to tell us which extension is affected when you submit your tech support ticket.

To have us check for proper provisioning of the phone, please   .

 

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