(We'll start right here. Scroll down for more...)

First, let's narrow down the problem: How many phones is this affecting?

We can better troubleshoot if we know how many phones are experiencing this issue. If you have multiple phones, look at the rest of the phones in your office. Is this affecting only one of your phones? Is it affecting more than one phone? Are all of your phones affected?

Click the most appropriate icon below

(If your system only has one phone, click the first icon.)