Have problems with your virtual fax service?


Our upstream fax provider can assist you with issues regarding using the ViewMyFax.com portal or other fax related issues. Once you log into the fax portal, click the "Support" menu item for assistance.

Launch View My Fax Portal

Already logged in? Click the "Support" menu option to open this page: (Don't forget to set the correct timezone before you submit the ticket.)

View My Fax Support


Forgot your username or password for ViewMyFax.com?



NOTE: This ticket system is reserved for Cool Telecom customers. If you do not receive your fax service from Cool Telecom, LLP, we will be unable to assist you with resetting passwords for the ViewMyFax.com portal. If you receive your fax service from some other company, you may request your password to be reset by clicking this link: https://secure.viewmyfax.com/sendpw.php or by calling customer service at 888.898.4835.

Cool Telecom customers may request password reset by submitting a ticket below:


Open a ticket to let us know you need your password reset or to be reminded of your ViewMyFax username   .

Don't have a log in for ViewMyFax.com?



NOTE: This ticket system is reserved for Cool Telecom customers. If you do not receive your fax service from Cool Telecom, LLP, we will be unable to assist you with resetting passwords for the ViewMyFax.com portal. If you receive your fax service from some other company, you may request your password to be reset by clicking this link: https://secure.viewmyfax.com/sendpw.php or by calling customer service at 888.898.4835.

Cool Telecom customers may request password reset by submitting a ticket below:


Open a ticket to let us know you need to set up a new vFax account   .

 

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