The Cisco SPA525G2 5-Line IP Phone with Color Display (Figure 1) is an excellent choice for businesses that require an enhanced user experience with a hosted IP telephony service, an IP private branch exchange (PBX), or a large-scale IP Centrex deployment. Part of the Cisco Small Business Series, the SPA525G2 uses industry-leading SPA voice over IP (VoIP) technology from Cisco, with high-quality hardware providing additional connectivity via Bluetooth, PoE (802.3af), or a Wireless-G client (802.11g).
Standard Cisco SPA525G2 features include five active lines, VLAN-capable dual switched Ethernet ports, 802.3af PoE support, a 3.2-inch QVGA color display, a full-duplex, high-quality speakerphone, a Bluetooth interface, a Wireless-G (802.11g) client, a 2.5-mm stereo headset port, and a USB 2.0 host port. Each line can be configured independently to use a unique phone number (or extension) or can use a shared number that is assigned to multiple phones. The power supply for the SPA525G2 is sold separately. The optional SPA500S 32-button attendant console adds up to 64 buttons for receptionist positions.
Compare SPA500 Series Phones
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The Cisco SPA525G2 IP Phone further improves the user experience with VPN and video surveillance applications. It includes an embedded AnyConnect Secure Sockets Layer (SSL) VPN client that allows remote users to securely connect to their phone system and make calls over the Internet, without the need for additional hardware. The SPA525G2 also provides users the ability to view video feeds from Cisco WVC2300 and PVC2300 Business Internet Video Cameras, allowing users to quickly see different locations around the business in order to improve physical security. The SPA525G2 is part of the Cisco SPA500 Series IP Phones, a robust portfolio of small business phones providing a rich user experience that includes HD voice, on-phone applications, and intuitive menu options.
The Cisco SPA525G2 provides encrypted signaling, media, and provisioning information, using state-of-the-art technologies such as Session Initiation Protocol (SIP) over Transport Layer Security (TLS), Secure Real Time Protocol (SRTP), and HTTPS to secure communications between the phone and service provider. Cisco SPA Secure Remote Provisioning provides a highly secure mechanism for the service provider to remotely manage the phone/user configuration and software upgrades.
The Cisco SPA525G2 IP Phone can also be used with productivity-enhancing features such as VoiceView Express and Cisco XML applications when connected to the Cisco Unified Communication 500 Series in SPCP mode.
Standard Cisco SPA525G2 features include five active lines, VLAN-capable dual switched Ethernet ports, 802.3af PoE support, a 3.2-inch QVGA color display, a full-duplex, high-quality speakerphone, a Bluetooth interface, a Wireless-G (802.11g) client, a 2.5-mm stereo headset port, and a USB 2.0 host port. Each line can be configured independently to use a unique phone number (or extension) or can use a shared number that is assigned to multiple phones. The power supply for the SPA525G2 is sold separately. The optional SPA500S 32-button attendant console adds up to 64 buttons for receptionist positions.
Compare SPA500 Series Phones
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The Cisco SPA525G2 IP Phone further improves the user experience with VPN and video surveillance applications. It includes an embedded AnyConnect Secure Sockets Layer (SSL) VPN client that allows remote users to securely connect to their phone system and make calls over the Internet, without the need for additional hardware. The SPA525G2 also provides users the ability to view video feeds from Cisco WVC2300 and PVC2300 Business Internet Video Cameras, allowing users to quickly see different locations around the business in order to improve physical security. The SPA525G2 is part of the Cisco SPA500 Series IP Phones, a robust portfolio of small business phones providing a rich user experience that includes HD voice, on-phone applications, and intuitive menu options.
The Cisco SPA525G2 provides encrypted signaling, media, and provisioning information, using state-of-the-art technologies such as Session Initiation Protocol (SIP) over Transport Layer Security (TLS), Secure Real Time Protocol (SRTP), and HTTPS to secure communications between the phone and service provider. Cisco SPA Secure Remote Provisioning provides a highly secure mechanism for the service provider to remotely manage the phone/user configuration and software upgrades.
The Cisco SPA525G2 IP Phone can also be used with productivity-enhancing features such as VoiceView Express and Cisco XML applications when connected to the Cisco Unified Communication 500 Series in SPCP mode.
|
Feature |
Benefit |
|
Lighted line keys |
5 illuminated call appearance line buttons with tricolor LEDs |
|
Hold key |
Puts current call on hold |
|
Voicemail key |
1-button access to voicemail |
|
Menu key |
Accesses call history, directory, speed dials, MP3 player, web applications, user preferences, network configuration, device administration, and status |
|
Lighted mute key |
Lights up red when the call is on mute, and turns off when mute is removed. Also lights red in the event of a network failure |
|
Lighted headset key |
Lights up green when pressed and using a Bluetooth or 2.5-mm headset for hands-free calling |
|
Lighted speakerphone key |
Activates full-duplex speakerphone; stays lit while speakerphone is on |
|
Lighted message waiting indicator |
Lights when there is new voicemail; visible on the phone chassis above the LCD screen; stays lit until the new voicemail has been processed by the user |
|
Graphical display |
Color 3.2-in. QVGA (320 x 240 pixels) backlit LCD graphical display |
|
5-way navigational buttons |
Navigating menus and multimedia applications |
|
4 soft-key buttons |
Dynamically present calling options to the user |
|
Network features |
Cisco Discovery Protocol, IEEE 802.1p/Q |
|
Wi-Fi |
802.11b/g, Wi-Fi Multimedia (WMM) (802.11e) |
|
Wi-Fi security |
• Wired Equivalent Privacy (WEP), 64 or 128 bit
• Wi-Fi Protected Access (WPA), Personal and Enterprise
• WPA2, Personal and Enterprise
• Wi-Fi Protected Setup (WPS)
|
|
Ethernet switch |
10/100 PC switch port enables LAN connectivity to a co-located PC. Can designate separate VLANs (802.1Q) for the PC and Cisco IP phones, providing improved security and reliability of voice and data traffic. 802.3af PoE WAN port; disabled when phone is used in Wi-Fi mode |
|
Volume control |
Volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer |
|
Applications |
• Customizable screen saver on phone display (Photo Album)
• Music player (MP3)
• RSS web services
• Cisco MonitorView
• SIP third-party call control for server-based applications
• Lightweight Directory Access Protocol (LDAP) and Cisco XML-based corporate directory support
• Cisco XML services interface (XSI)
|
|
Call control and audio features |
• Call hold
• Music on hold1
• Call waiting
• Caller ID name and number and outbound caller ID blocking
• Caller ID mapping for incoming calls
• Outbound caller ID blocking
• Call transfer - attended or blind
• Call conferencing - hosted (N-party) or local (3-party)
• Call forwarding - unconditional, no answer, on busy
• Visual voice message waiting indicator (VMWI)
• Shared/bridge line appearance1
• Call pickup - selective and group1
• Call park and unpark1
• Call back on busy
• Call blocking - anonymous and selective
• Do not disturb
• Intercom1
• Group paging1
• Extension mobility1
• Configurable dial/numbering plan support with inter-digit timers - per line
• URL (IP) dialing support
• Distinctive ringing based on calling and called number
• Supplementary services feature activation codes
• Supplementary services announcements codes
• Configurable supplementary services soft keys
• Individual volume setting per audio path (headset/handset/speaker)
|
|
Signaling protocol support |
• SPCP
• SIP version 2 (RFC 3261, RFC 2543, RFC 3263, RFC 3264, RFC 3275)
|
|
Voice features |
• SIP proxy redundancy - dynamic via DNS SRV, A records
• Re-registration with primary SIP proxy server
• SIP support in Network Address Translation (NAT) networks, including simple traversal of User Datagram Protocol (UDP) through NAT (serial tunnel [STUN])
• Codec name assignment
• Voice algorithms:
• G.711 (A-law and µ-law)
• G.726 (32 kbps)
• G.729 AB
• G.722, Wideband Audio
• Dynamic payload support
• Adjustable audio frames per packet
• Dual-tone multi-frequency (DTMF): in-band and out-of-band (RFC 2833), SIP INFO (RFC 2976)
• Flexible dial plan support with inter-digit timers
• IP address/Uniform Resource Identifier (URI) dialing support
• Call progress tone generation
• Jitter buffer - adaptive
• Frame loss concealment
• Voice activity detection (VAD) with silence suppression
• Attenuation/gain adjustments
• VMWI via NOTIFY, SUBSCRIBE
• Caller ID support (name and number)
|
|
Data features |
• MAC address (IEEE 802.3)
• IPv4 (RFC 791)
• Address Resolution Protocol (ARP)
• DNS A record (RFC 1706), SRV record (RFC 2782)
• Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
• Point-to-Point Protocol over Ethernet (PPoE) client (RFC 2516)
• Internet Control Message Protocol (ICMP) (RFC 792)
• TCP (RFC 793)
• UDP (RFC 768)
• Real Time Protocol (RTP) (RFC 1889, 1890)
• Real Time Control Protocol (RTCP) (RFC 1889), RTCP-XR (RFC 3611)
• Differentiated Services (DiffServ) (RFC 2475), type of service (ToS) (RFC 791, 1349)
• VLAN tagging 802.1p/Q
• Simple Network Time Protocol (SNTP) (RFC 2030)
|
|
Security |
• Password-protected system reset to factory default
• Password-protected administrator and user access authority
• HTTPS with factory-installed client certificate
• HTTP digest - encrypted authentication via MD5 (RFC 1321)
• Up to 256-bit Advanced Encryption Standard (AES) encryption
• SIP over TLS for signaling encryption
• AnyConnect SSL VPN
• SRTP for media encryption
|
|
Provisioning, administration, and maintenance |
• Web browser administration and configuration via integrated web server
• Automated provisioning and upgrade via HTTPS, HTTP, or Trivial File Transfer Protocol (TFTP)
• Asynchronous notification of upgrade availability via NOTIFY
• Nonintrusive, in-service upgrades
• Report generation and event logging
• Stats in BYE message
• RTP media loopback for quality of service (QoS) monitoring
• Syslog and debug server records - per-line configurable
|
|
1Feature requires support by SIP/SPCP client management server.
|
Table 2. Physical Specifications
Table 3. Environmental Specifications
|
Feature |
Benefit |
|
Operating temperature |
32° to 113°F (0° to 45°C) |
|
Relative humidity |
5% to 95% noncondensing, operating and nonoperating |
|
Storage temperature |
-13° to 176°F (-25° to 80°C) |
Table 4. Certifications
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Documentation
- Quick-Start Installation and Configuration Guide (PDF)
- User Guide (PDF)
- Administration Guide (PDF)
- Provisioning Guide (for service providers only)